How to navigate status summary

The Status Summary dashboard is a fast, scalable, interface designed to provide easy visualization of monitoring data, including high level status of all servers, applications, networks, and services as they near or breach thresholds. Status Summary offers real-time updates and responsive graphing without configuration, as well as top-problem displays.

Status layout and operations

Default Hosts view

Status Summary displays a list of monitored Hosts as the default view. This initial view shows up to 200 hosts sorted by availability, to find host beyond the 200 you will need to use sorting, filtering, and searching as explained in this section.

Taking a look at the top row of the Status display, selecting the icon enables you to switch between views including Hosts, Host Groups, and any configured Service Groups and Custom GroupsThe Search... box lets you search for a specific monitored component (e.g., icmp_ping, host_34) and opens the selection in the information panel, farthest to the right. The Time Picker (e.g., 48H  ) shows status and metric graphs for the selected time range, the default being 48 hours.

status default view

Focusing now on the Host view, selecting Hosts  sorts the hosts by status and selecting Name sorts the hosts alphabetically. Hosts can be filtered by name (e.g., docker) with the option of saving filters for future use. Hosts can also be sorted by availability which is the percentage the host has been available over the selected time period. Each of the listed hosts indicate, if available, the trend  of increasing or decreasing for their availability over the selected time, and if the problem has been acknowledged it is indicated by a . The last column offers actions for acknowledging or commenting on the previously selected hosts.

The Status Summary dashboard presents you with lists in an accordion view, further described below. The default list is by host, but you can also select host groups, service groups (if defined) and custom groups. In all cases, the list is sorted by default to show you the current worst status first. 

The sort order is not the same as that for Top Problems, which is an availability sort order. Instead, the status sort is a numerical score computed on the state of the services and hosts that make up the resource. 

In the case of a list of services, this is simply a sort of critical first, then warning, then OK at the bottom. Ties in state are sorted alphabetically. In the case of hosts, those which are actually down are listed first, then those with services in both warning and critical states, and then those with critical states, then those with warning states, etc. Ties in these categories are sorted alphabetically. 

The intent of the status sort is to give you a clear list of the worst problems that are occurring right now. You can quickly drill in to the top of the list and begin acknowledging or commenting, or taking other actions to manage the issues detected.  

Accordion view of monitors

In the Status Summary, once a component is selected breadcrumbs start to be displayed at the top indicating the selected path. 

Status works in an accordion view method collapsing the previously viewed component and showing the next selection along with its member list and information panel. 

For example, we have selected the Host Groups view using , then selected a host, and a service. In the image you can see the breadcrumbs, or the path to the linux_swap service detail.

Within each breadcrumb, you can click the link to view a components information panel, or click the X to expose the previous view in the path.

status summary breadcrumbs

States and indicators

In the Status Summary (and in other areas of GroundWork Monitor) color-coded icons represent the current state for a specific monitored component providing at-a-glance reference of component state.

Custom Groups (w/Host Groups), Host Groups, Hosts

StateDescriptionCustom Group
(w/Host Group)
Host GroupHost

pending state

Pending state: Usually temporary and signifies the actual state has not yet been determined.

cg hg pending

hg pending

h pending

up state

UP state: All hosts are responding.

cg hg up

hg up

h up

down state

Down state: At least one host in group is not responding and are not in scheduled downtime.

cg hg down

hg down

h down

unreachable state

Unreachable state: The system can't check the state of the host(s) for a reason that needs resolving (dependency or lost connectivity).

cg hg unreachable

hg unreachable

h unreachable

downtime state

Downtime state: Host(s) in scheduled downtime. State may be Up or Scheduled Down.

cg hg downtime

hg downtime

h downtime

Custom Groups (w/Service Groups), Service Groups, Services

StateDescriptionCustom Group
(w/Service Group)
Service GroupService

pending state

Pending state: Usually temporary and signifies the actual state has not yet been determined.
cg sg pending
sg pending

ok state

OK state: Service(s) operating normally.
cg sg ok

sg ok

warning state

Warning state: Service is degraded and needs attention.
cg sg warning

critical state

Critical state: Service(s) are out of thresholds and not in scheduled downtime.
cg sg critical

unknown state

Service state: Cannot be determined for a reason that needs resolving (dependency or lost connectivity).
cg sg unknown

downtime state

Downtime state: Service(s) in scheduled downtime. State may be OK or Scheduled Critical.
cg sg downtime

Badges

The component icons also show numeric totals (badges) for the state of their underlying members. 

The badges to be displayed are dependent on the component that is being viewed (e.g., custom group, host group, service group, host).

The overall state of a component is represented by its icon and color.

status summary badges

Interacting within Status

Each component level provides various options for user interaction. Users can  search, sort, filter and take actions on selected monitors using the Search/Actions drop-down.

Additionally, an information panel is displayed for the selected component. Users can view, sort, and take actions within the components  Top Problems , (Acknowledgement)  Ack Required , and Unscheduled Issues lists.

interacting with status

The Service component panel provides further analysis for the selected time period. Additionally, the Edit option enables service thresholds to be overwritten. See How to navigate insight dashboard.

service analysis

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