GroundWork Monitor Enterprise 8.6.4

An Update Install will update a previously installed version of GroundWork Monitor Enterprise 8. If your installation is a fresh install, please refer to New Install.

The update installation process uses an installer file and does not require Internet access other than for the initial download. You will need to prepare your system, including a backup before your installation, get the installer file, and run the installer. It is important to start with the section 1. Pre Install and proceed to the 2. Update Install section.

It is generally recommended to upgrade from one or two versions back, maximum. For 8.6.4, this means you should be updating from 8.5.x or 8.4.x. For prior versions, submit a support ticket to request an update procedure for your version, or for 7.x perform a Migrate Install.  

1. Pre Install


This section outlines important information you'll need prior to performing an Update installation of GroundWork Monitor. If you have any questions regarding these items, please submit a support ticket.

 Review Release Notes for the version you are upgrading to, which contain details of issues fixed, new features, and items of interest to those users who have customized or significantly enhanced a previous version of GroundWork Monitor. 

 Verify System Requirements for the version you are upgrading to.

 License: You will likely need to obtain a new license for 8.6.4 before upgrading. This version will not work with licenses that are specifically for 8.0.x or 8.1.x (e.g., default 50-host core licenses issued with 8.0.x), and you don't want to go all the way through an upgrade just to wait for a license to be generated before you can use the system. Existing customers are welcome to equivalent 8.6.4 licenses at no extra cost, and many existing customers have been issued licenses for 8.x.x, so you may just want to check with support to be sure. We offer FREE trial licenses. Just submit a support ticket.

 It is essential that you perform a full system backup before updating your installation.

 Check the file for an incompatible modification and correct it if necessary. 

2. Update Install

Running the Installer will update an existing GroundWork Monitor installation without any changes to configuration or license.

  1. Open a command line to the directory where you installed GroundWork Monitor 8. This is the directory above the gw8 directory. Check with an ls command to be sure. You should see the gw8 directory listed. 

    Do not run the installer from the gw8 directory! If you do you may end up with a new gw8 subdirectory under the original, and the upgraded system will not function correctly. 

  2. Obtain the installer from the Downloads page and place it in this directory.
  3. Mark the file as executable:

    chmod +x
  4. If you are running the optional NeDi netflow or nfpcapd containers, stop them manually: 

    docker ps |grep nfcapd
    docker ps |grep nfpcapd
    • This will give you the container name as the last column in the output, for example: 

      e5a971431d05      groundworkdevelopment/nedi:8.6.4-GA     "nfpcapd -i eth0 -T …"   49 minutes ago      Up 49 minutes (health: healthy)      nfpcapd_capture  
    • Usually, these are nfcapd_collector (for NetFlow) and nfpcapd_capture (for packet capture). For each of these containers, enter (where <name> is the name of the container, e.g., nfcapd_collector): 

      docker stop <name>
  5. If you have patched versions of specific containers running, you will need to remove the references to them in the docker-compose.override.yml file. 

    vi gw8/docker-compose.override.yml

    Remove any lines that relate to patch versions, for example: 

    image: groundworkdevelopment/nagios:8.2.0-7 

    Then save the file, and stop GroundWork and related orphan containers:

    cd gw8
    docker-compose down --remove-orphans
  6. Run the installer: 

  7. The installer will function much as it does during a New Install, with the exception that it will not prompt for a host name or installation type. The installer will shut down GroundWork (if you didn't do so already do so). It will then prompt for any optional containers. The selections you made previously will be preserved, so to continue with the same TCG connectors as before, just accept the options shown. However, if you want to add options, you may do so here. 

    This will not override any TCG containers you may have added to docker-compose.override.yml. If you aren't sure what you have running, just accept the options presented. 

  8. The installer will then extract all the new containers, update the system and restart it.

  9. If you want to run the optional NeDi netflow or nfpcapd containers again, they will still be running if you had set up according to the documentation. If you don't see them, re-create them with this procedure GroundWork as a NetFlow Collector.

  10. Log in as an administrative user and apply your new license to use 8.6.4.

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