Notifications and escalations are alerts that are sent when GroundWork Monitor detects a failure or over threshold limit condition. These notifications are sent to configured contacts using specified methods.

During a specified downtime, alert notifications will not be sent out about the monitored entities. This is useful in the event you need to take a server down for an upgrade or maintenance, for example. Scheduling downtime also avoids alarm fatigue, provides more accurate data for SLA reporting, and reinforces change control discipline. When the scheduled downtime expires, notifications for the hosts and services will resume as normal. 

There are two methods available for setting up alert notifications, GroundWork Messenger and Nagios™.