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  • Current: FAQs

FAQs

How do I submit a ticket? — Logging in or creating a new support desk account.
How do I manage my tickets? — Managing your support tickets including, sharing, resolving, and escalating. 
How to manage my GroundWork license — Managing your product license including password maintenance, over limit, and device count.
How can I find the local timezone? — You can use the following as a guide to finding the local timezone for various systems depending on the distribution and release.
What component versions are used in GroundWork? — See the current GroundWork component versions such as Docker, GDMA client, GroundWork Monitor, and Monarch.
What open source licenses are used in GroundWork? — View a list of licenses use in GroundWork Monitor.

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